Background & Objectives

McDonald’s Best Burger

To mark the 50th anniversary of McDonald’s in the UK, McDonald’s wanted to communicate their roll out of changes to their classic beef burgers.​

Tech icon

State-of-the-art technology

An epic canvass of 360 degree 8K interactive screens

Environment icon

An immersive 360° experience

Wrap-around screens, interactive installations, product sampling

Location icon

Prime location

Located in the heart of central London next to Centre Point

The Solution

An immersive, interactive experience

To communicate these changes, an immersive, interactive experience was launched for two days at Outernet London (one day for VIPs and the second day open to the public).​ As part of the campaign, visitors could scan a QR code to claim a free burger via the McDonald’s app.​

McDonald's Big Mac advert on the big screen at The Now Building

Combining the ultra-high definition, 8K LED screens in Outernet’s Now Building, with a fully immersive, sensory experience, visitors were taken on a journey through the changes to the core McDonald’s beef burger range - including the buns, the patties, the onions, the cheese and the lettuce.

Visitors playing with giant Big Mac buns

At the end of the experience, members of the public were encouraged to download the McDonald’s app where they were gifted 2500 rewards points, allowing them to try a revamped Double Cheeseburger for themselves.

Results

Strong audience connection & recall

According to research by 2CV the changes communicated in the campaign were well understood, with all changes being recalled better than the control, highlighting the strength of an immersive event in communicating new messages​.

The most salient change was the addition of onions to the grill for extra flavour with a quarter of visitors recalling this change without prompting, rising to 87% when presented in a True/False quiz​. Core brand metrics of trust, freshness and quality came through clearly​.

Two-thirds of visitors were likely to try the new burgers after seeing the campaign and a similar proportion said they’d tell friends, family and colleagues about the campaign suggesting the event impacted positively on brand perceptions​.

Research chart
Research

Campaign evaluation by 2CV

QR codes chart
QR codes

Product sampling via the McDonald's app

Recall chart
Brand recall

87% recalled new product features via quiz

Peter Crouch and Abbey Clancy sitting on a burger

“Outernet was the perfect choice for us to have fun with this launch – seamlessly combining the efforts of multiple marketing and communications disciplines to create something exceptional and one of a kind.”

Louise Page, Head of Consumer Communications & Partnerships

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